Need help? Contact us

Q: How to book a bike rental?

Choose a location in the “ Our shops ” section Click the “Book a rental” button. The Rent and Go website will open Choose (at the top of the page) the rental dates Add the products to the cart and complete the online payment Receive the booking confirmation voucher via email Show the voucher (even from a smartphone) to collect the bikes Please specify in the booking notes if you want to return to a different location. For any information or clarification, contact us.

Choose your contact method

Email

Fill out the form for your inquiries and reservations, get a fast response via email.

Text us (no phone calls or voice notes) for information and reservations. We’re not always live, but we’re fast.

Write us

Telephone

During business hours, you can try calling the rental locations. Recommended for emergencies.

Call us

Fill out the form and send your request

Do you need a quote or other information to rent a bicycle? Fill out the form, we will respond via email quickly.

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Or call the Südtirol Rad offices, we respond during the opening hours indicated below.

📍 Resia, Malles, Naturno, Senales, Merano, Merano 2000, Lana, Bolzano, Caldaro, Bressanone, Brunico, Plose, Ladurno
☎️ +39 0473 201500
⏰ 08:30 AM – 12:30 PM / 01:00 PM – 06:00 PM

📍 Maranza
☎️ +39 0472 522045
⏰ 08:30 AM – 12:00 PM | 01:00 PM – 06:00 PM

📍 Valdaora
☎️ +39 0474 498038
⏰ 08:30 AM – 01:00 PM | 03:00 PM – 07:00 PM

📍 Versciaco
☎️ +39 0474 710355
⏰ 08:30 AM – 06:00 PM

📍 Vipiteno
☎️ +39 0472 760627
⏰ 08:30 AM – 06:00 PM

📍 Racines
☎️ +39 0472 659147
⏰ 08:30 AM – 12:00 PM | 01:00 PM – 06:00 PM

📍 Ridanna
☎️ +39 0472 656450
⏰ 08:30 AM – 12:00 PM | 01:00 PM – 06:00 PM

📍 Brennero
☎️ +39 0472 631142
⏰ 10:00 AM – 07:00 PM

Frequently Asked Questions

Need help? See all our FAQs

How to book a bike rental?4digital2024-05-15T19:44:12+02:00

How to book a bike rental?

Choose a location in the “Our shops” section
Click the “Book a rental” button. The Rent and Go website will open
Choose (at the top of the page) the rental dates
Add the products to the cart and complete the online payment
Receive the booking confirmation voucher via email
Show the voucher (even from a smartphone) to collect the bikes

Please specify in the booking notes if you want to return to a different location.

For any information or clarification, contact us.

How can I pay for an online booking?4digital2024-05-28T16:37:43+02:00

How can I pay for an online booking?

It is possible to book a rental on the rentandgo.it website, payments available are via Credit Card, Paypal, Satispay and Stripe.

It is not possible to pay by bank transfer or cash.

Can I return the bike to another rental?4digital2024-05-28T16:13:01+02:00

Can I return the bike to another rental?

Yes, it is possible to return the bikes to any of the Alto Adige bike rentals.

See the complete map of our rentals on the “Our shops” page.

Please specify the drop-off location in the online booking notes.

What time can I pick up the bikes?4digital2024-05-28T16:17:40+02:00

What time can I pick up the bikes?

Bicycles can usually be collected in the morning, starting from the shop’s opening hours.

Upon request and based on availability, you can also pick up a bike the previous afternoon, within the rental closing time.

But for e-bikes it will be necessary to charge them yourself at your accommodation.

What time do I have to return the bikes?4digital2024-06-05T18:31:42+02:00

What time do I have to return the bikes?

Bicycles must be returned to the rental shop by closing time. If you are late, you can also return the bike by 9:00 a.m. the following day. In this case, the e-bikes must be returned fully charged, otherwise an additional rental day will be charged.

Can I transport bicycles on the train?4digital2025-04-04T15:08:07+02:00

Can I transport bicycles on the train?

On regional trains, bicycles can be transported only if there is available space; it is not possible to reserve a bike space. Some regional buses equipped with bike racks also allow bicycle transport. In both cases, an additional ticket is required. To learn more, please visit the South Tyrol Mobility website or download the brochure.

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